Paige Hunter | Software Engineer

About Me

Software Engineer with 5+ years of experience in automation, cloud infrastructure, and full-stack development. Currently at Bank of America, where I build automation frameworks, manage large-scale network inventories, and drive operational efficiency through data-driven solutions.

I'm passionate about writing clean, reliable code and building tools that make engineering teams more productive. My background spans test automation, lifecycle management systems, and cloud architecture — with certifications in AWS and CompTIA.

Currently pursuing a B.S. in Cloud and Network Engineering at Western Governors University to deepen my expertise in Azure and enterprise cloud solutions.

Technical Skills

Languages

Python C/C++ SQL HTML/CSS Visual Basic Git

Frameworks & Tools

Selenium WebDriver Pytest Linux AWS VS Code GitHub Bitbucket Splunk WordPress

Cloud & DevOps

AWS Solutions Architecture AWS Cloud Practitioner System Administration Virtualization Configuration Management

Professional Experience

Software Engineer

Bank of America January 2021 – Present | New York, NY Promoted from Automation Engineer Intern (May 2022)

Created unit tests for internal application that generates equipment lists for network infrastructure projects, improving testing efficiency and code reliability by 30%
Designed and implemented lifecycle management data model capturing device inventory and installation costs, enabling accurate budgeting, forecasting, and hardware refresh planning
Managed inventory database tracking 20,500 network devices, conducting comprehensive audits to verify device specifications, identify end-of-life equipment, and ensure vendor compliance
Analyzed system performance trends across 30+ Splunk dashboards, establishing automated alert thresholds that reduced downtime investigation from 5 days to 24 hours
Developed keyword-driven automation framework using Selenium WebDriver and designed 50+ test cases, increasing automation coverage by 40%
Created structured Jira intake form to ensure consistent ticket submissions and enhance cross-functional collaboration
Facilitated Agile ceremonies including daily standups and backlog refinement, managing Jira workflows and reporting sprint progress to leadership
Served as liaison between development and product teams, coordinating cross-team dependencies and implementing process improvements

Software Developer

Citibank Technology Innovation Center January 2020 – May 2020 | Roosevelt, NY

Conducted comprehensive operational resilience analysis by researching regulatory requirements, assessing business continuity strategies, and proposing risk mitigation recommendations that strengthened disaster recovery capabilities
Designed matching algorithm pairing 100+ employees with interns for RISE mentorship program based on subdivision groups and target schools

IT Service Desk Analyst - EPIC

New York Presbyterian Hospital September 2020 – October 2020 | New York, NY

Provided technical support for Epic healthcare software to 500+ clinical end users, troubleshooting system issues and ensuring minimal disruption to patient care operations
Managed high-volume support tickets through ServiceNow platform, maintaining 95% response time SLA and escalating complex issues with detailed documentation

Education & Certifications

Bachelor of Science

Cloud and Network Engineering - Azure

Western Governors University

In Progress

Associate of Science

Engineering Science

Borough of Manhattan Community College

2019

Certifications

AWS Solutions Architecture AWS Cloud Practitioner CompTIA A+